The (port 8000 for those upgrading from version 5) If these URLs are not correct, or if the username and password entries are missing, you will not be able to update your virus definitions or (for new installations) install the Sophos Anti-Virus component.You will need to download and replace the corrupted config files. Download the following zip file: https://ucla.edu/pub/bol/sophos/win/Sophos_Removal_Tools/SAV6_2. Extract the contents of the zip file and place it in the appropriate folder: ◦C:\Program Data\Sophos\Auto Update\Config (Windows Vista) (include the percent symbols) and press Enter.
Problems may occur during the installation or updating process.
Sophos returns the error “25011: Sophos Auto Update could not read updating settings from [source].
Click OK to continue installation.” If Sophos returns the above error message during installation or returns an error that refers to “sauconf.xml” the Sophos Auto Updater is not pointing to the appropriate autoupdate servers.
Please contact the Administrator.” A solution to this problem has been provided to us by Sophos.
For further assistance please e-mail or call the Add/Remove Programs) Sophos has provided us with a utility that will help you completely remove Sophos from your computer.